Corporate Governance and Transparency

As Istanbul Dokum, we commit to:

• Fully meeting customer requirements as well as legal and technical obligations,
• Adopting a process approach and risk-based thinking,
• Continuously improving product and process quality,
• Increasing quality awareness among employees,
• Continuously enhancing the effectiveness of the Quality Management System.

As Istanbul Dokum, we commit to:

• Complying with all environmental legal and other applicable requirements,
• Using natural resources efficiently,
• Reducing waste at source and supporting recycling,
• Controlling emissions and environmental impacts,
• Continuously improving environmental performance.

As Istanbul Dokum, we commit to:

• Identifying risks and opportunities related to climate change affecting our activities,
• Taking measures to reduce greenhouse gas emissions,
• Increasing energy efficiency and supporting low-carbon practices,
• Complying with national and international climate-related regulations,
• Considering climate impacts within our supply chain and processes,
• Monitoring and continuously improving our climate performance.

As Istanbul Dokum, we commit to:

• Protecting the health and safety of our employees at the highest level,
• Eliminating hazards and reducing risks,
• Complying with applicable OH&S legal and other requirements,
• Increasing employee participation and awareness,
• Providing a safe and healthy working environment.

As Istanbul Dokum, we commit to:

• Accurately analyzing customer needs and expectations,
• Delivering products on time and in accordance with specified requirements,
• Effectively evaluating customer feedback,
• Establishing long-term and trust-based customer relationships.

As Istanbul Dokum, we commit to:

• Working with approved suppliers,
• Monitoring supplier performance based on quality, delivery, and cost criteria,
• Establishing a sustainable and reliable supply chain,
• Ensuring transparency and impartiality in purchasing processes.

As Istanbul Dokum, we commit to:

• Employing competent and qualified personnel,
• Supporting training and development activities,
• Increasing employee motivation and engagement,
• Adhering to equality and fair working principles.

As Istanbul Dokum, we commit to:

• Acting in accordance with principles of integrity, impartiality, and transparency,
• Preventing conflicts of interest,
• Protecting confidential information,
• Combating bribery and corruption,
• Complying with applicable legislation, particularly Turkish Labor Law No. 4857,
• Not employing child labor and complying with all legal requirements regarding the protection of young workers.

As Istanbul Dokum, we commit to:

• Ensuring documents are controlled and kept up to date,
• Protecting the confidentiality of information and data,
• Preventing unauthorized access,
• Ensuring secure retention of records.

As Istanbul Dokum, we commit to:

• Monitoring performance indicators,
• Effectively implementing corrective and preventive actions,
• Improving the system through internal audits and Management Review meetings,
• Supporting efficiency and innovation.

As Istanbul Dokum, we commit to:

• Complying with all applicable legislation related to our activities,
• Monitoring changes in legislation,
• Identifying and managing compliance risks proactively.